Privacy Policy
DEVln is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
- Contact information: Name, email address, phone number
- Business details: Company name, role, billing and payment details
- Project Materials: Content, images, logos, and other materials you provide for web/design development
- Payment Information: Processed securely through third-party payment processors (we do not store payment card details)
- Communication Data: Messages sent via email, Instagram DMs, contact forms, or other channels
2. How We Collect Information
We collect information through:
- Contact forms on our website
- Email correspondence
- Instagram direct messages
- Google Forms
- Phone calls
- Project briefing documents
3. How We Use Your Information
We use your information to:
- Deliver our services (web design/development, marketing)
- Communicate project updates and deliverables
- Process payments
- Provide technical support and maintenance (when requested)
- Respond to enquiries and support requests
- We do not use your information for marketing purposes unless you explicitly opt in
4. Data Sharing
We may share your information with:
- Our Team: Internal team members (developers, designers) who work on your project
- Service Providers: Hosting providers, domain registrars, and payment processors necessary to deliver services
- Legal Requirements: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties.
5. Data Storage and Security
- We store your data securely using industry-standard practices
- Data is retained only until your project is complete, unless ongoing maintenance or support is required
- After project completion, data is deleted unless you request otherwise
- We use secure communication channels and encrypted storage where applicable
6. Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data after project completion
- Objection: Object to how we process your data
- Portability: Request your data in a transferable format
To exercise these rights, contact us at team@devln.co.uk
7. Cookies and Tracking
Our website may use cookies and analytics tools such as Google Analytics to improve user experience. You can disable cookies in your browser settings, though this may affect website functionality.
8. International Data Transfers
We operate worldwide with headquarters in the United Kingdom. Your data may be processed in various locations depending on project requirements. We ensure appropriate safeguards are in place for international data transfers, in compliance with applicable data protection laws.
9. Data Protection Laws
We comply with:
- UK GDPR (General Data Protection Regulation)
- Data Protection Act 2018
- Applicable data protection laws in jurisdictions where we operate
10. Third-Party Links
Our services may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
By using our services, you acknowledge that you have read and understood this Privacy Policy.